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SMART > SEAMLESS > SIMPLE

 

EXPLORE SMART CONCIERGE

 

Smart Concierge delivers outstanding guest experience on demand

SMART CONCIERGE EMPOWERS GUESTS

HOSPITALITY ON DEMAND

Engage with your hotel from the comfort and convenience of their own devices.

EASY AMENITIES & SERVICES BOOKING

Access and indulge at the touch of a button with no need for unnecessary delay or hassle.

SEAMLESS LOCAL INSIGHTS & BOOKINGS

Sharing your local insights to make the very most of their visit whether on or offline.

N-VISION WAYFINDING

Experience relevant information conveniently by turning guests' devices into magic looking glasses.

MULTILINGUAL

Enjoy all information and content conveniently in more than 32 languages at a moments notice.

24/7 ACCESS

Access, plan and book activities no matter when inspiration strikes.

SMART CONCIERGE INCREASES REVENUE

REVENUE GENERATION

Removing barriers and hassle by utilizing smart devices provides increased satisfaction and spend.

RESOURCE OPTIMISATION

Streamlining requests and bookings allows for more effective processes and allocation of staff.

CUSTOM INTEGRATIONS

Tie the Smart Concierge into existing systems though our bespoke integrations service.

TOP CLASS USER ACQUISITION

Maximising usage by providing access for all guests without the need for traditional download.

PROXIMITY MARKETING

Delivering excellent service by communicating brand content, amenities, announcements in real time.

POWERFUL ANALYTICS

Learn thought key insights on everything from behaviour flow to booking conversion.

ABOUT NGAGE

It’s about disrupting the norm, daring to think smart, make simple and deliver seamlessly; all as if it were magic.

Smart. Seamless. Simple.

People, places and brands around the world are enabling us all; to do more, to learn more, to connect and to serve each other instantly and at any time. Ngage want to ensure getting the right experience at the right time is simple, seamless and smart for all. Minus the clutter and hassle.

Everybody loves feeling engaged, whether it’s the places we visit, the people we meet or the experiences we share along the way. It isn’t about digital or analogue, those are means to an end… It’s about meeting like-minded people and becoming involved in their success story.

Smart Concierge

Smart Concierge is the smart and simple fast track that puts your content and offers in the palm of your guests’ hands without the hassle of downloading it. As a tailored marketing/eCommerce channel, Smart Concierge enables clients to optimize profit as well as deliver better outcomes for guests through stronger customer value propositions. Amenities and services are made seamless to access and simple to book by putting the power in visitors’ palms, allowing them to enjoy and spend from the comfort and convenience of their own phone. Smart Concierge improves guest experience as well as the venue's bottom line.




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HOW IT WORKS
  • One

    Define

    Aims, needs and desired outcomes.

  • Two

    Align

    Aims & Objectives into functionality and features.

  • Three

    Design

    Shaping the solution to empower the guest journey.

  • Four

    Refine

    Continuous improvement, support and development.

    Projects from consultation to activation can be completed in as little as four weeks.   site seal
OUR WORK INCLUDES

Cameron House

Loch Lomond

Experience an unparalleled level of luxury at Cameron House, where glamour and romanticism meets culture and history

    Hilton

    London

    Take in great views of London from Deluxe Rooms or relax with family or friends in Superior Rooms, some of London’s largest guest rooms

      Loch Lomond Shores

      Loch Lomond

      Loch Lomond Shores is Scotland's most spectacular visitor destination, combining the beautiful environment with an outstanding mixture of leisure and shopping experiences

        CONTACT

        For any help or advice, just send us a mail and we will get back to you.