SMART CONCIERGE EMPOWERS GUESTS
SMART > SEAMLESS > SIMPLE
Smart. Seamless. Simple.
People, places and brands around the world are enabling us all; to do more, to learn more, to connect and to serve each other instantly and at any time. Ngage want to ensure getting the right experience at the right time is simple, seamless and smart for all. Minus the clutter and hassle.
Everybody loves feeling engaged, whether it’s the places we visit, the people we meet or the experiences we share along the way. It isn’t about digital or analogue, those are means to an end… It’s about meeting like-minded people and becoming involved in their success story.
Smart Concierge is the smart and simple fast track that puts your content and offers in the palm of your guests’ hands without the hassle of downloading it. As a tailored marketing/eCommerce channel, Smart Concierge enables clients to optimize profit as well as deliver better outcomes for guests through stronger customer value propositions. Amenities and services are made seamless to access and simple to book by putting the power in visitors’ palms, allowing them to enjoy and spend from the comfort and convenience of their own phone. Smart Concierge improves guest experience as well as the venue's bottom line.
Aims, needs and desired outcomes.
Aims & Objectives into functionality and features.
Shaping the solution to empower the guest journey.
Continuous improvement, support and development.
"Take in great views of London from Deluxe Rooms or relax with family or friends in Superior Rooms, some of London’s largest guest rooms..."
Loch Lomond Shores
"Loch Lomond Shores is Scotland's most spectacular visitor destination, combining the beautiful environment with an outstanding mixture of leisure and shopping experiences..."